Household bills and accounts

0345 600 3 600

Monday to Friday, 8am to 6pm (for non-household billing enquiries, please contact your retailer).

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Water supply and sewerage

0345 600 4 600

Monday to Friday, 8am to 6pm (emergencies only at other times)

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  • Water quality

    The taste and appearance of your tap water will vary depending on where you live in the region. Most water is hard as it’s drawn from groundwater which has filtered through layers of soil and rock.

    To learn about the water quality in your area simply enter your postcode

    Enter your postcode for water quality and hardness in your area

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