Household bills and accounts

0345 600 3 600

Monday to Friday, 8am to 6pm (for non-household billing enquiries, please contact your retailer).
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Water supply and sewerage

0345 600 4 600

Monday to Friday, 8am to 6pm (emergencies only at other times)
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  • The water cycle

    Welcome to the water cycle.

    Follow water on its journey through the environment from the first drop of rain to treatment works, taps and rivers.

    Water cycle 440

    Use your mouse to explore each scene and use the bottom toolbar to navigate.

    Open the water cycle

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